Primary Care Tempe AZ - Family Practice Chandler AZ
Internal Medicine • Tempe, AZ
Ratings by platform
- Birdeye/Google: 4.5/5 (45)
- Banner Health Center: 4.8/5 (984)
- Healthgrades: 4.5/5 (442)
- Healthgrades: 4.7/5 (50)
- Healthgrades: 4.8/5 (20)
- Vitals: 4.9/5 (21)
What patients say
Patients praise
- Providers who listen intently and demonstrate empathy
- Thorough explanations of diagnoses and treatment plans
- Highly accessible and professional medical care from specific clinicians
- Personalized patient-centered approach to healthcare
- Convenient and friendly office environments for certain practices
Common complaints
- Long wait times and difficulties with appointment scheduling
- Communication barriers with front office staff or reception teams
- Concerns regarding the coordination of referrals and medication refills
- Perceived lack of attentiveness from certain healthcare providers or staff
- Issues with insurance billing transparency and billing disputes
In patients' words
"Dr. Martinez is an excellent doctor. He listens intently and genuinely cares about his patients. I would definitely recommend him to family and friends."
— Banner Health patient review"Dr. Shumway is personable, relatable and understanding. He simplifies the information to make it understandable. The appointments don’t seem rushed."
— Healthgrades patient review"Their service was not just bad, it was downright abusive... The staff there? Incredibly rude, with no regard for patient dignity or respect. A complete nightmare of an experience!"
— LocalityBiz patient review"They obviously don't listen to their patients needs... I've overheard many other patients while in the office complain about nothing getting done for them or having requests forgotten or ignored."
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