Chronic Wound Care for Taunton, Massachusetts
Wound Care • Taunton, MA
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 2 out of 5 stars (598 patient surveys)
- Better Business Bureau (BBB): Not BBB Accredited (18 complaints recorded)
What patients say
Patients praise
- Access to specialized wound care services in the region
- Some individual practitioners and nurses noted as caring or professional
- Cleanliness cited as a relative strength at some facilities
Common complaints
- Difficulties with administrative staff communication and responsiveness
- Reports of long wait times and appointment cancellations/rescheduling issues
- Concerns regarding hospital quietness and timely assistance
- General mixed to negative feedback on overall patient experience for local health systems
In patients' words
"THE VISITING NURSES ARE GREAT IF YOU CAN GET PASS THE OFFICE, NO COMMUNICATION SKILLS, RUDE, ALONG WITH NO FOLLOW-UPS, THEY ARE IN NEED OF TRAINING WITH EMPATHY AS WELL."
— Birdeye review of Nightingale Visiting Nurses"Your doctor will likely "call out" the day of your scheduled appointment (yes - the one you waited months for AND/OR had to change your work schedule for)."
— LocalityBiz review of Steward Internal Medicine Center TauntonMore clinics in Taunton
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