General Surgery - Tampa - USF Health
General Surgery • Tampa, FL
Ratings by platform
- Official USF Health / Tampa General Hospital Provider Profiles: 4.7 to 4.9 out of 5 stars based on cumulative patient satisfaction surveys (Hundreds of collective ratings across department staff)
- Healthgrades: 5.0 out of 5 stars (3 reviews)
- ComplaintsBoard: 1.7 out of 5 stars (1 review, 36 complaints (hospital-wide))
What patients say
Patients praise
- High patient satisfaction ratings for individual surgeons and staff, typically ranging from 4.7 to 4.9 out of 5
- Providers are frequently described as knowledgeable, thorough, and compassionate
- Effective communication and clear explanations regarding medical conditions and procedures
- Excellent bedside manner and staff professionalism
Common complaints
- Concerns regarding short appointment times and feeling rushed by some providers
- General public sentiment toward the hospital entity reflects some dissatisfaction and unresolved complaints
- Historical reports of serious surgical outcomes leading to malpractice litigation
In patients' words
"Exceptional human and brilliant doctor. He spent 30 minutes with me carefully listening to my concerns without Interruption. Then compassionately let me know what he thinks."
— USF Health / Tampa General Hospital Patient Satisfaction Survey"Dr Saad is always very thorough and able to instill confidence in a patient about his skills, knowledge, and concern for the patient's health and well-being."
— USF Health / Tampa General Hospital Patient Satisfaction Survey"She came in and apologized for the long wait and said its been a busy day. ... but the problem for me was that the visit was literally less than 5 minutes."
— USF Health / Tampa General Hospital Patient Satisfaction Survey"From the moment Dr. Polcz entered the room her personable and caring approach put me at ease. She was very thorough, taking the time to ensure she completely understood the journey... I truly walked away feeling valued as both a person and patient."
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