Outpatient Care - Cherokee Nation Health Services
Pediatrics • Tahlequah, OK
Ratings by platform
- Birdeye (Google) - Cherokee Nation Outpatient Health Center: 3.8 out of 5 stars (96 reviews)
- W.W. Hastings Indian Hospital (National average-based benchmarking): 3 out of 5 stars (382 patient surveys (HCAHPS))
- Cherokee Nation Home Health Services (Patient Survey Summary): 4 out of 5 stars (104 patient surveys)
What patients say
Patients praise
- Friendly and professional staff interactions
- Good nurse communication ratings
- Effective communication regarding medication and home safety
- Clean and well-signposted outpatient facilities
- High patient recommendation rates for certain services
Common complaints
- Difficulty scheduling appointments and long wait times for follow-ups
- Concerns regarding facility cleanliness in some areas
- Mixed feedback on doctor communication
- Some dissatisfaction with discharge planning and involvement in recovery
In patients' words
"Upon arrival, staff seemed to be friendly. The facility was clean and the signage helped navigate through the hospital to corresponding clinical areas. I will note that I was disappointed when checking in registration that my physician had called out that day and my appointment would be scheduled another two months out."
— Birdeye user review for Cherokee Nation Outpatient Health Center"I visited their optometry department today. It was difficult to get an appointment because you have..."
— Yelp user review for W.W. Hastings Indian HospitalMore clinics in Tahlequah
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