Northeastern Health System | Hospital | 1400 East Downing Street ...
Hospital Medicine • Tahlequah, OK
Ratings by platform
- CMS Care Compare / Medicare HCAHPS: 3 out of 5 stars (based on CMS HCAHPS data) (368 surveys analyzed)
- MedicalRecords.com: 3.3 out of 5 stars (57 reviews)
- Facebook: 76% recommend (554 reviews)
What patients say
Patients praise
- Compassionate, knowledgeable, and caring medical staff and doctors
- Efficient and professional surgical care experiences
- Positive communication from nursing teams in certain departments
- Appreciation for the hospital as a vital local resource for the community
Common complaints
- Long wait times in the emergency department
- Concerns regarding billing practices and costs
- Inconsistent communication from medical staff
- Cleanliness of facilities being below national averages
- Negative sentiment regarding perceived lack of timely care
In patients' words
"Sat there 20 minutes shy of 4 hours! Was never seen! The last straw was a young boy... 4 hours sitting there watching people get checked in and seen that arrived after me. I'll lay in pain and hope for death before I return to that place."
— MedicalRecords.com / FindRehabCenters.org"Great nursing staff, doctors considerate & thorough they took time - never acted hurried or imposed upon. Nurses always kind and cheerful as well as professional and efficient."
— AlwaysNHS.org (Hospital website testimonials)"Rebecca Baughman and I recently remarked that we have heard a lot of criticism on Facebook and in the community regarding our city hospital... Based on our experience with the NHS hospital, we wanted to offer a different perspective."
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