Urgent Care - Northeastern Rural Health Clinics (NRHC) serving ...
Urgent Care • Susanville, CA
Ratings by platform
- SolvHealth: 3.0/5 (Not specified (SolvHealth profile))
- HelpConnectUsa (aggregating various sources): 2.5/5 (66)
What patients say
Patients praise
- High praise for specific medical providers and staff members
- Some reports of quality care and positive bedside manner
Common complaints
- Difficulty reaching staff by phone or getting calls returned
- Complaints regarding follow-up, such as delays in sending prescriptions or referrals
- Reports of unprofessional or rude behavior by some staff members
- Concerns regarding quality of care and lack of acknowledgment of patient issues
In patients' words
"Today is December 27th and they have not sent the prescriptions in to the pharmacy yet...."
— Yelp Review (James C.)"Frequently, no one answers the phone at the medical desk. I've left several messages over the last couple of years. They never return my calls or act on my requests for assistance."
— Yelp Review (Drew S.)"I see Naomi Rae and she is the best medical provider I've ever been to!!! I trust her completely"
— Yelp Review (Shelly B.)More clinics in Susanville
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