Northeastern Rural Health Clinics - UrgentCare.com
Urgent Care • Susanville, CA
Ratings by platform
- HelpConnectUsa: 2.5/5 stars (66 reviews)
What patients say
Patients praise
- Convenient service (for some)
- Mission-driven care for the underserved
Common complaints
- Long waiting times for appointments
- Perceived unhelpful or biased administrative staff
- Lack of thorough medical history reviews
- Issues with clinic environment (scents/allergic reactions)
- Dissatisfaction with the pregnancy program
In patients' words
"If I could give this please a negative star I would. The majority of admin and most staff especially older staff are biased and made me feel uncomfortable in care. I've experienced racists comments, unprofessional and uncaring treatment and ignorant statements."
— Sonrisas Badajoz (review aggregator)"Long waiting times to get an appointment. Providers leave all the time. No one looks at your medical history before an appointment."
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