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Top-Rated Nursing Homes in Susanville, CA

Skilled Nursing • Susanville, CA

★★☆☆☆2.0/54 reviews across 1 platform

Ratings by platform

  • Aggregated online nursing home review platforms: 2/5 (4 reviews)

What patients say

Patients praise

  • frontline staff can offer genuine warmth when conditions permit

Common complaints

  • chronic understaffing and high staff-to-resident ratios
  • toxic workplace culture and management concerns
  • reports of poor and inconsistent patient care
  • facility cleanliness issues
  • frequent federal health and safety citations, including issues related to abuse/neglect reporting and resident rights

In patients' words

"The facility is a disaster. It is completely understaffed, resulting in very poor and insufficient care for residents. The staff are overworked and underpaid. The employee culture is toxic, and management lets it continue."

— User review from multiple senior care platforms

"This is unacceptable. The life of my grandmother might not mean a sense of urgency to those who work there... she deserves more from the healthcare system."

— User review from senior care platform

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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