Lassen Nursing & Rehab Center
Skilled Nursing • Susanville, CA
Ratings by platform
- CareWatch, SeniorAdvice, SeniorCare.com, Medicare/Care Compare related sources: 1/5
What patients say
Patients praise
- some staff identified as amazing or awesome when present and on good shifts
Common complaints
- understaffing and slow response times to call buttons
- unclean and poorly maintained facility conditions
- concerns regarding staff turnover and management instability
- toxicity in the workplace affecting patient care
In patients' words
"Worst place ever! My mother was transported to Lassen from Banner after suffering 2 strokes. A click of the call button takes a minimum of 40 minutes to answer. The rooms are unclean and there was..."
— Yelp / MapQuest reviewer, Jeanne H."The facility is a disaster. It is completely understaffed, resulting in very poor and insufficient care for residents. The staff are overworked and underpaid. The employee culture is toxic... The facility is completely filthy."
— Seniors.fyi reviewerMore clinics in Susanville
Northern Inyo Associates Surgical Services
Patients praise: high patient satisfaction and ratings for general surgeons in Bishop and Susanville · strong clinical quality scores for local surgeons in Susanville.
Riverside Medical Clinic
Patients praise: Professional and caring bedside manner of specific surgeons · Efficient and thorough care noted by some patients.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other clinics in Susanville, or filter by state and specialty to compare patient ratings.