3 Best Nursing Homes in Susanville, CA - A Place for Mom
Skilled Nursing • Susanville, CA
Ratings by platform
- CareListings: 2/5 (Medicare Overall Rating) (8 (CareListings))
- My Caring Plan: 4.4/10
What patients say
Patients praise
- Individualized care team approach reported by facility
- Some frontline staff demonstrate kindness despite challenging environment
Common complaints
- Understaffing and high staff turnover
- Concerns regarding facility cleanliness and maintenance
- Management and administrative instability
- Multiple substantiated complaints and deficiencies recorded in Medicare data
- Safety concerns regarding resident supervision and response times
In patients' words
"The facility is a disaster. It is completely understaffed, resulting in very poor and insufficient care for residents."
— Seniors.fyi"The promise of kindness is frequently undermined by turnover. Operational instability is the dominant risk that undermines every other strength."
— Seniors.fyiMore clinics in Susanville
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