Lassen Nursing & Rehabilitation Center
Rehabilitation Services • Susanville, CA
Ratings by platform
- SeniorCare.com: 2 out of 5 stars (CMS overall rating) (9 reviews reported on one platform)
What patients say
Patients praise
- Kindness from some frontline staff members
Common complaints
- Understaffing leading to insufficient patient care
- Toxic employee culture and management issues
- Concerns regarding facility cleanliness and maintenance
- Delayed response to patient needs and medications
- History of federal citations for abuse, neglect, and reporting failures
In patients' words
"This place is a disaster. They are completely under staffed, leaving residents to receive very poor and insufficient care. ... The employee culture is toxic and management lets it continue."
— SeniorCare.com / Seniors.fyi user reviewsMore clinics in Susanville
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