
Lassen Nursing & Rehab Center
Physical Therapy • Susanville, CA
Ratings by platform
- CMS/Medicare, CareWatch, and other senior living portals: 2/5 (4 reviews)
What patients say
Patients praise
- some frontline staff provide warm care when available
- local option for families with few choices
Common complaints
- understaffing and staff burnout
- poor facility hygiene and cleanliness issues
- administrative instability and management concerns
- inconsistent care quality
In patients' words
"Worst place ever! My mother was transported to Lassen from Banner after suffering 2 strokes."
— Yelp review"The facility is a disaster... It is completely understaffed, resulting in very poor and insufficient care for residents."
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