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Lassen Nursing & Rehab Center

Physical Therapy • Susanville, CA

★★☆☆☆2.0/54 reviews across 1 platform

Ratings by platform

  • CMS/Medicare, CareWatch, and other senior living portals: 2/5 (4 reviews)

What patients say

Patients praise

  • some frontline staff provide warm care when available
  • local option for families with few choices

Common complaints

  • understaffing and staff burnout
  • poor facility hygiene and cleanliness issues
  • administrative instability and management concerns
  • inconsistent care quality

In patients' words

"Worst place ever! My mother was transported to Lassen from Banner after suffering 2 strokes."

— Yelp review

"The facility is a disaster... It is completely understaffed, resulting in very poor and insufficient care for residents."

— Seniors.fyi review summary

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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