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Family Medicine • Susanville, CA
Ratings by platform
- Recovered.org: 3.5/5 (Recovered Trustscore) (Not explicitly stated total count)
- Indeed: 2.8/5 (Employee Rating) (4 reviews)
What patients say
Patients praise
- Courteous and welcoming reception staff
- Professionalism in dental care services
- Clear communication regarding treatment options
Common complaints
- Administrative and scheduling issues, including appointment cancellations and delays
- Concerns regarding phone and internet service reliability
- Reports of rude staff communication
- Challenges with medical records management
- Management and organizational culture concerns cited by employees
In patients' words
"Staff forgets to have charts brought over 6 times. Declares test invalid and must redue test. Phones and internet frequently off line. Nurses rude and hang up ..."
— Yelp"Many customers praise the courteous receptionists who facilitate smooth check-ins and paperwork processes. ... Several visitors commend the professionalism of the dental team, highlighting promptness in addressing urgent needs."
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