Northeastern Rural Health Clinics Incorporated
Family Medicine • Susanville, CA
Ratings by platform
- Solv Health: 3.0 out of 5 (Not explicitly specified, aggregate rating)
- HelpConnectUsa: 2.5 out of 5 (66)
What patients say
Patients praise
- high quality of care from specific providers
- friendly staff in some interactions
- positive experiences with pediatric care
- good bedside manner for some individual clinicians
Common complaints
- long wait times for appointments
- perceived unprofessionalism among administrative staff
- lack of thorough review of medical histories by providers
- concerns regarding staff sensitivity to patient medical needs such as chemical sensitivities and masking
- reports of poor bedside manner or biased treatment by some staff members
- dissatisfaction with inflexible grace periods for appointments
In patients' words
"DONNA DINETTE, and her assistant are by far the best I've been to in my 60 years of life. If I could, she would get way more than five stars."
— Yelp review"If I could give this please a negative star I would. The majority of admin and most staff especially older staff are biased and made me feel uncomfortable in care. I've experienced racists comments, unprofessional and uncaring treatment and ignorant statements."
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