General Surgery - Essentia Health St. Mary's-Superior Clinic
Surgery • Superior, WI
Ratings by platform
- Birdeye: 2.6 out of 5 stars (318 reviews)
- US News Health: 5 out of 5 stars
- Medical News Today/Healthgrades: 74% (Patient Experience)
What patients say
Patients praise
- Praise for individual clinicians including nurses and surgeons
- Strong patient experience scores regarding overall hospital care
- Competent care by medical staff despite administrative frustrations
Common complaints
- Difficulty communicating with staff and scheduling appointments
- Dissatisfaction with billing and insurance coding practices
- Reports of staff being inattentive to specific patient complaints
In patients' words
"On the other hand I would give the actual nurses, surgeons, and Dr a 5 star. They are great..."
— Birdeye user review"Trying to communicate with anyone was a nightmare. I had to repeat my phone number on several occasions to many people..."
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