
Mental Health - Douglas County, WI Resource
Psychology • Superior, WI
Ratings by platform
- Mplrs.com (Douglas County Human Services): 4.3/5.0 (based on 3 employee reviews) (3)
- Indeed (Douglas County Health and Human Services): Not specified (negative sentiment highlighted) (5)
- Localitybiz (Superior Behavioral Services, Northwest Journey): Mixed (ranging from 1 to 5 stars) (Variable)
What patients say
Patients praise
- Appreciation for professional, caring, and highly educated clinical staff at specific facilities
- Recognition of programs as pillars of community support for youth and families
- Supportive and flexible workplace environments reported at some local behavioral service providers
Common complaints
- Staff inconsistency and perceived lack of efficacy in certain youth treatment programs
- General administrative challenges, including payment delays and staffing shortages affecting clinic sustainability
- Negative feedback regarding the work environment and management at public health and human services departments
In patients' words
"NWJ is an absolutely incredible program that's held up high by it's outstanding, very well-educated and caring staff. There is a reason why NWJ is one of the most referred and recommended mental health services in superior!"
— Localitybiz (Northwest Journey)"Inconsistency with staff. Quick to deny treatment for the youth that need it most, counterproductive when the program outlines helping aimed at providing services."
— Localitybiz (Northwest Journey)"Owner Donald Mattson said the therapist shortage, and payment delays and denials contributed to the decision [to close]."
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