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Ophthalmology - Essentia Health St. Mary's-Superior Clinic logo

Ophthalmology - Essentia Health St. Mary's-Superior Clinic

OphthalmologySuperior, WI

★★★★☆3.7/5673 reviews across 5 platforms

Ratings by platform

  • Essentia Health Website: 4.7/5 (Katrina Erickson, OD) (299)
  • Healthgrades: 4.9/5 (Dr. Cole Swiston, MD) (23)
  • WebMD: 5.0/5 (Dr. Cole Swiston, MD) (11)
  • WebMD: 5.0/5 (Dr. Thomas Shuey, MD) (22)
  • Birdeye: 2.6/5 (Essentia Health St. Mary's-Superior Clinic) (318)

What patients say

Patients praise

  • High satisfaction with individual ophthalmologists and clinical staff
  • Providers described as professional, knowledgeable, and thorough
  • Positive experiences with clinical care outcomes

Common complaints

  • Difficulties with administrative and front-end communication
  • Frustrations regarding billing and insurance coding processes
  • Occasional issues with appointment scheduling/record-keeping

In patients' words

"Dr. Swiston is one of the best and thorough doctors I have experienced at Essentia."

Healthgrades

"The entire appointment in the ophthalmology department was outstanding!"

WebMD

"Trying to communicate with anyone was a nightmare... I would give a one star for communication! Whoever is in charge with the front end of this business needs to step up their game."

Birdeye

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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