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Internal Medicine - Essentia Health St. Mary's-Superior Clinic

Internal MedicineSuperior, WI

★★★☆☆2.7/5335 reviews across 2 platforms

Ratings by platform

  • Birdeye (aggregated from Google and others): 2.6 out of 5 stars (318 reviews)
  • Vitals (specific to Dr. Bruce R. Smith): 4.9 out of 5 stars (17 ratings and 6 reviews)

What patients say

Patients praise

  • attentive care from individual providers
  • clinical staff seen as professional and helpful

Common complaints

  • difficulty scheduling or maintaining appointments
  • billing and financial assistance issues
  • poor communication and administrative follow-through
  • long wait times for phone support and department transfers

In patients' words

"Exceptional care. New provider to me. He listened to me, heard me and had lots of great input."

Vitals review for Dr. Bruce R. Smith

"Call backs never happened and when I tried to [reach] them it took forever and then I would be transferred from one department to the [next]."

Birdeye review for Essentia Health St. Mary's-Superior Clinic

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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