MxC Imaging Specialists
Diagnostic Radiology • Superior, WI
Ratings by platform
- Healthgrades (note: applies to MedX Imaging & Eves Breast Center, potentially different entity): 2.4 out of 5 stars (4 reviews)
- Better Business Bureau (BBB): Not rated (BBB) (multiple complaints cited)
What patients say
Patients praise
- Some patients report satisfactory experience with basic imaging services when no issues occur
- Staff reported as nice or professional by some individuals initially
Common complaints
- Delays in medical record retrieval and image requests
- Billing issues, including unexpected charges and collection agency referrals
- Concerns regarding the push for non-medical, cosmetic, or spa-related services during sensitive medical visits
- Lack of responsiveness to customer concerns or complaints
In patients' words
"They send a bill 6-7 months after service was rendered and then after a month sent it to a collection agency."
— Better Business Bureau (BBB) Review"I left because the person who examined me during an ultrasound was trying to sell me on spa services. When you are having an breast ultrasound for possible growth, the last thing you need is someone selling you services."
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