Sunnyvale Center (301) Imaging - Sutter Health
Diagnostic Imaging (MRI, X-Ray, Ultrasound) • Sunnyvale, CA
Ratings by platform
- Birdeye (Sunnyvale Imaging Center): 3.5/5 (186)
- Birdeye (Sutter Health Palo Alto Medical Foundation): 2.3/5 (16)
- Birdeye (Sunnyvale Center 301 Lab): 4.1/5 (64)
What patients say
Patients praise
- Efficient scheduling and quick turnaround for results
- Helpful staff in some departments
- Skilled and knowledgeable technical staff in laboratory services
Common complaints
- Billing and insurance transparency issues
- Difficulty obtaining refunds for overpayments
- Long wait times and communication delays with appointments
- Concerns about professional competence and adherence to protocols
In patients' words
"Such a great experience at Sunnyvale Imaging! From the scheduling, to the actual scan itself and quick turnaround with the results! They made a scary [procedure] much better for me."
— LocalityBiz User Review"NO WAY TO GET REFUND.I had to pay up front, after the claim was processed my responsibility is $0. After 2 months no way to get a refund."
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