Sunbury Urgent Care - Immediate Health Associates
Emergency Medicine • Sunbury, PA
Ratings by platform
- BBB (Immediate Health Associates): Not BBB Accredited (rating not specified) (Not specified on BBB page)
- Birdeye (Sunbury Urgent Care): 4.6/5 (1,093 reviews)
- Wheree (Sunbury Urgent Care): Not specified
- PageGlimpse (IHAINC) customer reviews snippet: 2.9/5 (7 reviews)
What patients say
Patients praise
- Prompt/efficient service and quick attention
- Courteous/nice staff
- Providers listen and give thorough exams/clear communication
- Convenient location/neat facility and easy navigation
- Some patients report being in/out quickly and handled effectively for urgent issues
Common complaints
- Long wait times (e.g., waited an hour and a half)
- Rudeness/condescending behavior reported
- Concerns about provider hygiene (e.g., not washing hands)
- Privacy/professionalism issues (personal conversations overheard; phone call during visit)
- Allegations of inappropriate disclosure/discussion about another patient’s drugs
In patients' words
"“They took me right away… The nursing staff was very nice and Dr. Ristow actually listened and payed attention to what I was saying.”"
— Birdeye review excerpt for Sunbury Urgent Care"“I waited an hour and a half to see the doctor… HE DIDNT WASH HIS HANDS ONCE… also left in the middle to take a 5 minute personal phone call.”"
— Birdeye review excerpt for Sunbury Urgent Care"“Sunbury Urgent Care consistently earns praise for its prompt and efficient service… courteous staff… thorough examinations and clear communication.”"
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