Locations | Primary Health Medical Group
Family Practice • Sun Valley, ID
Ratings by platform
- Birdeye (Meridian Crossroads): 4.5/5 stars (627 reviews)
- Facebook: 68% recommend (266 reviews)
- South Nampa Location (official site): 4.95/5 (241 reviews)
What patients say
Patients praise
- Professional, kind, and efficient staff/providers
- Quick and convenient access to care (same-day appointments)
- Comprehensive services (on-site prescription filling, efficient check-in)
- Good bedside manner from providers
Common complaints
- Billing and coding issues (incorrectly coding preventative visits as regular visits, insurance denial)
- Customer service challenges (wait times, perceived lack of helpfulness)
- Communication and administrative errors (bureaucratic delays, follow-up issues)
In patients' words
"Billing/Coding Issue: On 2/18/2025, I went in for my annual female preventative wellness visit... The coding that was sent to their billing department was noted as a regular visit vs preventative wellness."
— Better Business Bureau (BBB) Complaint"Everyone was so kind and efficient. They filled prescriptions right there so I didn't have to Uber to a pharmacy."
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