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Addiction Treatment & Rehab in Sun Prairie, WI

Substance Abuse TreatmentSun Prairie, WI

★★★☆☆3.1/587 reviews across 3 platforms

Ratings by platform

  • Rehab.com: 3.25/5 (based on 12 reviews) (12)
  • Recovered.org: 4.06/5 (Trustscore) (Not specified (aggregated score))
  • AddictionHelplineAmerica.com: 3.1/5 (75)

What patients say

Patients praise

  • presence of compassionate and skilled individual counselors
  • personalized approach to treatment for some patients
  • helpful for mandated OWI programs

Common complaints

  • unprofessional staff interactions
  • billing issues and paperwork difficulties
  • abrupt or unexplained appointment cancellations
  • difficulties with front desk responsiveness
  • perceived lack of engagement or dismissal by counselors

In patients' words

"Vickie Mason is a wonderfully skilled Substance Abuse Counselor. I have been seeing her since I was 13 when my mother was an alcoholic... She has helped me through the toughest battles throughout my life."

FindRecoveryCenter.com

"After only 1.5 weeks of treatment I was told I wasn't going to be able to recover and was kicked out of the program. I don't know how they knew that after only 1.5 weeks but it is clear they didn't made an effort."

Rehab.com

"There were multiple times where I had an appointment booked and Prairie Counseling Services canceled it on their end... It defeats the purpose of getting help right away if my appointment is taken away."

FindRecoveryCenter.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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