
SSM Health Dean Medical Group
Rehabilitation Services • Sun Prairie, WI
Ratings by platform
- SSM Health official provider page: 4.9/5 (33 reviews)
- SSM Health official provider page: 5/5 (62 reviews)
What patients say
Patients praise
- Physical therapists are frequently praised for being professional, knowledgeable, caring, and effective in their treatment plans
- Patients report feeling listened to, with thorough explanations of care plans and exercises
- Staff at the Sun Prairie clinic are often described as friendly and efficient
Common complaints
- Billing department issues including claim errors and poor customer service responsiveness
In patients' words
"Carli is amazing. Super friendly and professional. Truly listens and does a great job of explaining and involving me in my care plan."
— SSM Health patient survey response"The billing office here is terrible. They submitted a claim under the wrong patient and would not fix it."
— Online patient review"I couldn't be happier with how much she has helped me! Michele gave me complete relief in 2 sessions."
— SSM Health patient survey responseMore clinics in Sun Prairie
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