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Therapy Services | Sun Prairie, WI - SSM Health logo

Therapy Services | Sun Prairie, WI - SSM Health

Rehabilitation ServicesSun Prairie, WI

★★★★★5.0/595 reviews across 2 platforms

Ratings by platform

  • SSM Health official provider page: 4.9 out of 5 (33 ratings / 20 reviews (for specific provider))
  • SSM Health official provider page: 5 out of 5 (62 ratings / 33 reviews (for specific provider))

What patients say

Patients praise

  • Physical therapists are frequently praised for being professional, knowledgeable, caring, and effective in their treatment plans
  • Patients report feeling listened to, with thorough explanations of care plans and exercises
  • Staff at the Sun Prairie clinic are often described as friendly and efficient

Common complaints

  • Billing department issues including claim errors and poor customer service responsiveness

In patients' words

"Carli is amazing. Super friendly and professional. Truly listens and does a great job of explaining and involving me in my care plan."

SSM Health patient survey response

"The billing office here is terrible. They submitted a claim under the wrong patient and would not fix it."

Online patient review

"I couldn't be happier with how much she has helped me! Michele gave me complete relief in 2 sessions."

SSM Health patient survey response

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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