SSM Health Outpatient Center in Sun Prairie - Kahler Slater
Outpatient Surgery • Sun Prairie, WI
Ratings by platform
- Birdeye / Google: 2.9 out of 5 stars (86 reviews)
- WebMD: Not specified (1 review)
What patients say
Patients praise
- Staff is often described as friendly, attentive, and respectful
- Patients appreciate long-standing relationships with consistent doctors
- Modern, well-designed facility with focus on patient comfort and sustainability
- Efficient and kind lab staff reported
Common complaints
- Frustrations with the billing department and billing errors
- Difficulty reaching billing staff and long hold times
- Confusion regarding insurance coverage and surprise bills for preventive visits
- Delays in processing refunds
In patients' words
"Daniel in the lab is magical and everytime I go and get blood drawn he is always so kind and so efficient and never bruises me."
— Loc8NearMe/Patient Review"The billing office here is... mediocre employees in the billing department!"
— Birdeye/Patient Review"I’m done being nice to you people... Something’s not right."
— Wisconsin State Journal / Patient account of billing issuesMore clinics in Sun Prairie
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