Eye Care | Sun Prairie, WI (2850 O'Keeffe Ave.) - SSM Health
Ophthalmology • Sun Prairie, WI
Ratings by platform
- Yelp: 3.3/5 (17 reviews)
- Yahoo Local: 3.5/5 (Not explicitly stated total count but implied limited sample)
What patients say
Patients praise
- Providers (e.g., Dr. Bushey, Dr. Huang) are frequently described as thorough, professional, and knowledgeable
- Patients appreciate the caring and patient bedside manner of specific doctors
- Optical department staff noted for excellent service, such as free adjustments and repairs
- Modern and well-maintained facility
Common complaints
- Long appointment wait times and delays
- Check-in process can be difficult for patients with vision impairments
- Some staff perceived as impersonal or unhelpful
- Occasional issues with billing communication
In patients' words
"My experience with Dr. Rachel Bushey,OD was excellent. She was extremely knowledgeable, thorough, pleasant and thoughtful."
— SSM Health Patient Review"Dr. Bell is an excellent doctor who knows my condition and has cared for me all these years. The new building for David and Duehr is very nice. However, the check-in process is very difficult for a person with limited eyesight."
— SSM Health Patient Review"Dr. Huang was very patient with me. I get very anxious when I get my eyes checked. Dr. Huang didn't try to rush me thru the appointment."
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