Assisted Living Near Sun Prairie, WI | New Perspective
Nursing Home • Sun Prairie, WI
Ratings by platform
- seniors.fyi: 4.1 out of 5 (58 reviews)
- A Place for Mom: 4.2 out of 5 (104 reviews (total historical))
- My Caring Plan: 8.4 out of 10 (112 reviews across the web)
What patients say
Patients praise
- Friendly staff and supportive care environment in some accounts
- Well-maintained and clean physical facility
- Availability of secure, 24/7 care services
- Appreciation for social activities and food options
Common complaints
- Staffing shortages leading to long response times and delayed assistance
- High staff turnover and inconsistent care quality
- Poor management responsiveness and communication with families
- Concerns regarding care quality in the memory care unit, including potential safety lapses
- Billing disputes and rising service fees
In patients' words
"The care is awful. You will not get the services you pay for when they set up an assisted living plan."
— Caring.com"The facility is poorly managed and unresponsive, with many calls and emails going unanswered."
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