Sun Prairie Clinic
Internal Medicine • Sun Prairie, WI
Ratings by platform
- Birdeye (SSM Health Dean Medical Group): 2.9/5 stars (86 reviews)
- SSM Health Official Site: 4.8/5 stars (161 ratings)
- Ratings.MD: 4.9/5 stars (verified ratings) (2,552 ratings)
- Birdeye (Dean Sun Prairie Clinic: Stitgen Jeffrey R MD): 4.0/5 stars (4 reviews)
What patients say
Patients praise
- knowledgeable, attentive, and compassionate doctors and medical staff
- friendly and professional reception and support staff
- efficient care and minimal wait times for appointments once inside the clinic
- strong patient-provider relationships and continuity of care
- welcoming, comfortable, and efficient clinical environment
Common complaints
- billing issues and unresponsive billing department
- long wait times on the phone for scheduling appointments
- frustration with online scheduling tools
In patients' words
"Daniel in the lab is magical and everytime I go and get blood drawn he is always so kind and so efficient and never bruises me. Recommend!"
— Loc8NearMe (SSM Health Dean Medical Group)"The billing office here is terrible. They submitted a claim under the wrong patient and would not fix it. A manager was supposed to call me. I gave them 5 business days to call and they never called me."
— Birdeye (SSM Health Dean Medical Group)"This is hands down the best clinic I have ever been to. Appointments are always fast and on point. Everyone seems knowledgeable and knows their role."
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