MUSC Health Specialty Care - Oak Hill Medical Park
Nephrology • Sumter, SC
Ratings by platform
- WebMD (specifically for Dr. James Cain at this location): 4.5 out of 5 stars (7 ratings)
- Vitals (specifically for Dr. Tracy Ridgill at this practice): 4.0 out of 5 stars (8 ratings)
What patients say
Patients praise
- Clear explanations of health issues and treatment options
- Effective time management by providers during visits
- Polite and helpful interactions with medical staff during appointments
Common complaints
- Difficulty with follow-up communication
- Lack of responsiveness via phone or voicemail
- Concerns regarding staff attentiveness at the reception desk
In patients' words
"Follow ups are terrible. Won't answer phones or voice mail. Does not care."
— WebMD review (March 2025)"I saw Dr. Tracy Ridgill and was very satisfied with my visit. She was very helpful in explaining what my issues are and how I can get better. Took time with me and I did not feel she was rushing me out... She is very nice and I would highly recommend her."
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