Prisma Health Family Medicine–Sumter
Adult Medicine • Sumter, SC
Ratings by platform
- Prisma Health official doctor directory and Healthgrades: 4.9/5 (100 reviews)
What patients say
Patients praise
- Attentive and caring providers who do not rush visits
- Knowledgeable and professional clinical staff and nurses
- Patients feel listened to and valued as individuals
- Effective management of medical history and treatment plans
- Strong professional response by staff when handling difficult or disruptive situations in the office
Common complaints
- Billing and insurance processing errors
- Difficulty resolving administrative or billing issues via phone support
- Occasional long wait times for appointments and in exam rooms
- Lack of communication regarding appointment delays
In patients' words
"Dr. Reese and her staff is just wonderful, exceptional. I mean, she gives, she listens to you, she take time with you, she knows my history. I just love her."
— Patient review for Dr. Cindy Skelton Reese, MD"Anna Gaymon saved my life a little over two years ago and her and cheree take excellent care of me and it shows. I have continued to improve my health under the care of these two... They are both my Angels on earth..."
— Patient review for Anna Yarborough Gaymon, FNP"Dr. Leonard doesn’t rush through your visit & makes sure you understand the diagnosis & recommended treatment. He is easy to speak with & not abrupt or stand off ish."
— Patient review for Dr. Jason Leonard, MD on Healthgrades"45 minutes in waiting area and no one said anything or explained why. I had to ask if was a problem. I like they should have told me why I was waiting so long, when I got back into exam room I waited over 30 minutes in there in to explain to do."
— Patient review for Dr. Cindy Skelton Reese, MDMore clinics in Sumter
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