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Prisma Health Gastroenterology and Hepatology–Sumter

GastroenterologySumter, SC

★★★★★4.5/530 reviews across 5 platforms

Ratings by platform

  • Prisma Health Provider Site (Dr. Joseph Meserve): 4.6 out of 5 stars (based on 92 ratings) (11 reviews)
  • Prisma Health Provider Site (Lauren Elyse Ferguson, PA): 4.8 out of 5 stars (based on 39 ratings) (0 reviews)
  • Healthgrades (Dr. Kent Cunningham): 4.2 out of 5 stars (5 reviews)
  • Healthgrades/Medical News Today (Dr. Scott McDuffie): 4.6 out of 5 stars (based on 14 reviews) (14 reviews)
  • Healthgrades (Dr. William Perkins): 2.33 out of 5 stars (Not explicitly stated)

What patients say

Patients praise

  • Physicians described as compassionate, knowledgeable, and attentive
  • Staff often noted as courteous and professional
  • Patients expressing improved quality of life and health outcomes
  • High levels of trust in provider treatment plans and decisions reported by many patients

Common complaints

  • Occasional reports of rushed appointments
  • Concerns regarding communication and feeling unheard by some providers
  • Difficulties with appointment scheduling reported by some patients
  • Instances of feeling unimportant during care visits

In patients' words

"I think Dr. Meserve is an exceptional doctor. He is definitely the best gastroenterologist I have seen. He is one of the best doctors I have ever seen. Everyone is this office seems competent and compassionate."

Prisma Health Patient Review (Dr. Joseph Meserve)

"Without a doubt, the best gastroenterologist I have been treated by. I have had stomach issues since 1999 and have seen numerous gastroenterologists. No one has take the time to listen to me... Dr. McDuffie is extremely knowledgeable, compassionate, skilled, and a world-class communicator."

Healthgrades Patient Review (Dr. Scott McDuffie)

"I am disappointed in the care I have received from Dr. Perkins and even GA in general. I was made to feel unimportant. I had 2 procedures done and the total amount of time I spent awake with Dr. P might add up to 120 seconds."

Healthgrades Patient Review (Dr. William Perkins)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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