MUSC Health Gastroenterology - Nexton Medical Park
Gastroenterology • Summerville, SC
Ratings by platform
- MUSC Health Official Website: 4.3 out of 5 stars (184 ratings (for MUSC Health Gastroenterology - Nexton Medical Park location))
- Birdeye: 3.3 out of 5 stars (43 reviews (for MUSC Health Nexton Medical Park facility))
- WebMD: 5.0 out of 5 stars (2 ratings/reviews (for Dr. David Kruchko))
- Healthgrades: 3.7 out of 5 stars (3 ratings (for Dr. David Kruchko))
What patients say
Patients praise
- Patients described doctors as personable, knowledgeable, and caring
- Appreciation for clear explanations of medical conditions and treatments
- Staff reported as being nice or courteous in specific instances
Common complaints
- Reports of rude or unprofessional office staff
- Concerns regarding appointment reminders and check-in procedures
- Complaints about lack of thoroughness or feeling rushed during appointments
- Issues with administrative communication, including billing and collections processes
In patients' words
"Dr. Kruchko is an awesome doctor. He listens to his patients concerns and tells you what he thinks an he breaks it down so you can understand it. His staff is very nice as well. I'm so thankful for them."
— WebMD review for Dr. David Kruchko"Absolutely terrible. Dismissed my medical concerns then tried to send me to a $500 operation. Canceled that. Months later (after a move) they sent me to COLLECTIONS without ever giving me the courtesy of a phone call or email... Absolutely no sense of customer service at this office."
— WebMD review for Dr. Rya Kaplan"The absolute rudest office staff. My appointment reminders continuous said be here by 7am, get here and the front desk staff gets angry stating we don’t even open till 715. That’s not my fault."
— Birdeye review for MUSC Health Nexton Medical ParkMore clinics in Summerville
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