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Gastroenterology - Sugar Land | Houston Methodist logo

Gastroenterology - Sugar Land | Houston Methodist

GastroenterologySugar Land, TX

★★★★★4.7/51,226 reviews across 4 platforms

Ratings by platform

  • Houston Methodist internal ratings: 4.8/5 (Dr. Anam Omer) (941 reviews)
  • US News & World Report: 4/5 (Hospital Gastroenterology) (172 reviews)
  • Healthgrades: 5.0/5 (Dr. Nisreen Husain) (31 reviews)
  • Healthgrades: 4.3/5 (Dr. Charles Phan) (82 reviews)

What patients say

Patients praise

  • high level of medical expertise and thoroughness from some physicians
  • approachable and compassionate bedside manner reported by many patients
  • clear and effective communication from select doctors
  • effective diagnostic and treatment outcomes for many patients

Common complaints

  • long wait times for appointments and in-office waiting
  • administrative and scheduling disorganization
  • billing transparency issues and surprise costs
  • perceived poor communication or unprofessionalism from office staff
  • some reports of doctor dismissiveness or lack of thorough diagnosis

In patients' words

"Dr. Husain is easy to talk to, listen to your concerns I highly recommend her. Nurse very professional and very good listeners. They allayed my anxiety and answered my questions with concern and care."

Healthgrades patient review

"They are not straightforward with their prices. The price of my 10 minute consultation was $485, when I was only going for an annual checkup. I called my insurance and they mentioned the hospital used a charge code for a high difficulty 1 hour appointment."

LocalityBiz patient review

"I have been waiting from 40 mins to hour for him to show up and the staffs always scheduled me 30 mins prior to the time their door open."

Healthgrades patient review regarding Dr. Charles Phan

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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