Cardiology Associates - Sugar Land - Houston Methodist
Cardiology • Sugar Land, TX
Ratings by platform
- Vitals/Healthgrades: 4.6 out of 5 stars (Aggregate rating for specific providers like Dr. Kesavan Shan)
What patients say
Patients praise
- High quality of medical care and expertise from cardiologists
- Providers are generally described as compassionate, knowledgeable, and good listeners
- Staff are often noted as friendly and welcoming, despite administrative complaints
Common complaints
- Administrative issues, specifically regarding appointment scheduling and frequent cancellations
- Reports of rude front desk staff and poor customer service experiences
- Occasional reports of unprofessional or intimidating behavior by specific providers
In patients' words
"Dr. Rasi is absolutely amazing. Very knowledgeable, explains everything that so we understand, compassionate and very easy to speak to in regards to our issues. The staff is friendly, welcoming and willing to work with you on scheduling appointments."
— Third-party patient review aggregator"It took me 3 weeks to get a doctor appointment here. I had to take a day off for my appointment. In the morning of my appointment, they called to cancel and asked me to reschedule. I rescheduled my appointment a week later, then again, the day prior to this second appointment, they cancelled it and asked me to reschedule. I did not call them back."
— Third-party patient review aggregator"I have been a patient of Dr. Shan's for more than four years at Houston Methodist Sugar Land. During this time, I have found him to be very competent and genuinely concerned about my health. He is an attentive listener, respectful of my input, answers my questions and is well thought of by his staff."
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