Urgent Care & Walk-in Clinic in Suffolk, VA
Urgent Care • Suffolk, VA
Ratings by platform
- NowCare - North Suffolk (Birdeye): 4.6/5 stars (2,037 reviews)
- NowCare - Suffolk (Solv): 3.1/5 stars (9 reviews)
What patients say
Patients praise
- Professional and thorough providers/nurse practitioners
- Efficient visits for some patients
- Clean and spacious facilities
- Some staff members recognized for kindness and helpfulness
Common complaints
- Long wait times and inefficient patient processing
- Issues with online appointments not being honored or useful
- Unfriendly or dismissive staff in some instances
- Confusion or frustration regarding billing and upfront payments
- Difficulty reaching clinics by phone
In patients' words
"I have never received less urgent care in my life. Sentara needs to evaluate the online “appointments” because they are useless... I was informed this clinic is first come first served regardless of appointment."
— LocalityBiz review for Velocity Urgent Care"Warm customer service, and very quick and efficient visit. PA was very knowledgeable and answered my questions."
— Birdeye review for NowCare - North Suffolk"Many reviews mention that the staff at Sentara Urgent Care can be helpful... However, there are also comments indicating rudeness from some staff members."
— Wheree review summary for Sentara Urgent CareMore clinics in Suffolk
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Bon Secours Cardiology - Suffolk
Patients praise: compassionate and friendly care · thorough medical examinations.
Bon Secours Surgical Weight Loss - Harbour View
Patients praise: professional and considerate staff · helpful and responsive communication via MyChart.
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