Sentara Urgent Care - Centerbrooke
Urgent Care • Suffolk, VA
Ratings by platform
- UrgentCareMap.health: 3.8 out of 5 stars (404 reviews)
- Wheree: 7.1 out of 10 (Not explicitly stated)
What patients say
Patients praise
- Professionalism and thoroughness of clinical staff
- Friendly and helpful front-desk service in some instances
- Efficient check-out and prompt care when capacity allows
- Strong patient focus and hospitality noted by some visitors
Common complaints
- Operational inconsistencies regarding walk-in policies
- Long wait times and inefficient processes
- Perceived unprofessionalism or lack of responsiveness from front-desk staff
- Issues with the online appointment system not matching clinic reality
In patients' words
"I have never received less urgent care in my life. Sentara needs to evaluate the online “appointments” because they are useless - I was informed this clinic is first come first served regardless of appointment."
— Meghan O'Malley on LocalityBiz"The ladies at the front desk are phenomenal and answered every question I had... They had me in and out of here relatively quickly so I could go home and sleep off the sickness."
— Patient review on Loc8NearMeMore clinics in Suffolk
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