Lakeview Obstetrics & Gynecology
OB-GYN • Suffolk, VA
What patients say
Patients praise
- highly satisfied with specific doctors who are described as caring, patient, and good listeners
- positive experiences with medical care during pregnancies and successful surgeries
- some staff members, particularly front desk/nursing, are described as friendly and helpful by many patients
- providers who take time to explain treatment plans and answer questions thoroughly
Common complaints
- rudeness and unprofessional behavior from non-medical/front desk staff
- difficulties with scheduling and phone communication, including being hung up on or long hold times
- patients feeling rushed or dismissed by certain providers
- concerns regarding pain management following surgeries
- administrative issues such as lost medical histories and communication gaps between staff and management
- concerns about office cleanliness and organization
In patients' words
"She made me feel as though I was wasting her time, that my questions were idiotic... You shouldn't have to leave your doctor's office in tears."
— Patient review on LocalityBiz"Kelsey Ramsey is the most amazing healthcare provider I have ever had... She truly listens to my concerns and takes the time to explain things and answer any questions."
— Patient review on LocalityBiz"Always issues answering the phone... Both offices have managed to lose entire medical histories... I was hung up on by the OB-GYN dept TWICE... I expressed my concerns to the Dr who put in a word to the office manager. that was 8/19 today is 8/30 and I called to follow up because I had heard nothing back."
— Patient review on LocalityBizMore clinics in Suffolk
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