Imaging and Radiology at Harbour View Health Center - Bon Secours
Diagnostic Imaging • Suffolk, VA
Ratings by platform
- Birdeye (Bon Secours Harbour View Medical Center): 3.4 out of 5 (217 reviews)
- Yelp (Bon Secours Health Center at Harbour View): not stated in provided snippet (3 reviews)
What patients say
Patients praise
- Some reviewers describe staff as helpful and the care as positive/comfortable (though not specific to imaging/radiology).
- Bon Secours provides imaging/radiology appointment scheduling for modalities like CT, MRI, ultrasound, mammography, bone density, and x-ray (service offering).
Common complaints
- Reports of slow/understaffed service and lack of bedside manner (not specific to imaging but tied to the Harbour View site).
- Complaints about being treated dismissively/like a convenience-store/drive-thru experience.
- One Yelp review indicates pricing concerns for CT/x-ray, expecting hospital rates.
- A separate local news item notes a confidential settlement involving alleged negligence/credentialing issues at a Bon Secours surgery center at Harbour View (not imaging-specific but related to the Harbour View campus).
In patients' words
"“If you use this facility for tests such as a CT scan or other x-ray, expect to pay hospital rates.”"
— Yelp — BON SECOURS HEALTH CENTER AT HARBOUR VIEW"“The service recently was extremely understaffed and slow… No bedside manner… just a bunch of guesses and maybes.”"
— Suffolk-Virginia.uscompanies.net — Bon Secours Health Center at Harbour View reviews"“tOne of the worst experiences We have encountered in a medical building. Most uncaring staff… Keep you sitting… for 9 hours.”"
— MapQuest — Bon Secours Health Center at Harbour View (aggregated Yelp content)"“A lawsuit against the Bon Secours Surgery Center at Harbour View ended in a confidential settlement…”"
— WAVY.com news (Harbour View Bon Secours Surgery Center settlement)More clinics in Suffolk
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