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Bon Secours Harbour View Medical Center

Diagnostic Imaging • Suffolk, VA

★★★☆☆3.4/5217 reviews across 2 platforms

Ratings by platform

  • Birdeye (Bon Secours Harbour View Medical Center): 3.4/5 (217 reviews)
  • Yelp (Bon Secours Health Center at Harbour View) (3 reviews)

What patients say

Patients praise

  • Some reviewers describe staff as helpful and the care as positive/comfortable (though not specific to imaging/radiology).
  • Bon Secours provides imaging/radiology appointment scheduling for modalities like CT, MRI, ultrasound, mammography, bone density, and x-ray (service offering).

Common complaints

  • Reports of slow/understaffed service and lack of bedside manner (not specific to imaging but tied to the Harbour View site).
  • Complaints about being treated dismissively/like a convenience-store/drive-thru experience.
  • One Yelp review indicates pricing concerns for CT/x-ray, expecting hospital rates.

In patients' words

"“If you use this facility for tests such as a CT scan or other x-ray, expect to pay hospital rates.”"

— Yelp — BON SECOURS HEALTH CENTER AT HARBOUR VIEW

"“The service recently was extremely understaffed and slow… No bedside manner… just a bunch of guesses and maybes.”"

— Suffolk-Virginia.uscompanies.net — Bon Secours Health Center at Harbour View reviews

"“tOne of the worst experiences We have encountered in a medical building. Most uncaring staff… Keep you sitting… for 9 hours.”"

— MapQuest — Bon Secours Health Center at Harbour View (aggregated Yelp content)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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