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MinuteClinic at CVS

Primary Care • Sudbury, MA

★★★★★4.6/5197 reviews across 2 platforms

Ratings by platform

  • CVS official website: 4.8/5 (173 reviews)
  • Birdeye: 3.3/5 (24 reviews)

What patients say

Patients praise

  • Efficient scheduling for appointments and vaccines
  • Kind, thorough, and knowledgeable nurse practitioners and staff
  • Good experiences with physicals and child-friendly care
  • Effective communication with children during visits

Common complaints

  • Reports of poor bedside manner or dismissive communication from staff
  • Dissatisfaction with clinical assessment and diagnosis processes

In patients' words

"The NP at the Sudbury clinic, on the other hand, could not have been more helpful, knowledgeable and proactive."

— Birdeye review

"Poor customer experience. I believed I had a sinus infection and was told I was wrong before even being examined."

— Yelp/Apple Maps review

"She was so kind, thorough, and helpful. She spoke directly to my child in a way that helped my sick child feel seen and understood."

— LocalityBiz review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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