Sudbury Office - Lexington Eye Associates
Optometry • Sudbury, MA
Ratings by platform
- Yelp/MapQuest: 2.5 out of 5 (based on limited Yelp data aggregated via MapQuest) (5 reviews (Yelp-based sample))
- Birdeye: 4.3 out of 5 (66 reviews)
What patients say
Patients praise
- convenient location in Sudbury
- praise for optician services and eyewear selection
- some patients report flexible scheduling and helpful staff
- positive experiences with specific doctors for specialized eye care and surgery at the practice group level
Common complaints
- reports of long wait times and delays for eye exams
- inconsistent patient experiences, with some reporting poor service while others praise it
- complaints regarding outdated technology at the Sudbury location
- instances of dissatisfaction with provider bedside manner or professionalism
In patients' words
"It's unfortunate that we have had such an awful experience at this location since it is so conveniently located for us. We had such a good experience with the optometrists in Concord, that this..."
— Yelp/MapQuest review (May 2023)"Outdated technology. Consistently late for eye exams. Over dilated my eyes at the last exam and couldn't work the entire day. On the positive side the optician is good."
— Yelp/MapQuest review (October 2023)"Excellent eye care, and great selection and service for eyeglasses! Also had good results at the Concord location, but it is much more crowded and takes longer."
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