Concord OB/GYN - Home
OB-GYN • Sudbury, MA
Ratings by platform
- Google, Birdeye, and other review aggregators: 4.8/5 (437 reviews) and 4.7/5 (91 reviews) on respective platforms (Hundreds of aggregated reviews across platforms)
What patients say
Patients praise
- Compassionate, knowledgeable, and professional providers and staff
- Supportive and welcoming environment, especially for pregnancy and labor
- Appreciation for midwives and doctors for thorough explanations and attentive care
- Reliable communication and responsiveness from the nurse triage line and staff
Common complaints
- Perceived lack of sufficient time spent with patients during appointments
- Frustration with restroom access policies in the office waiting area
- Concerns regarding administrative issues, including billing and referrals
- Occasional complaints about scheduling and perceived staff or provider arrogance
In patients' words
"The nurses and doctors were all extremely personable and I felt very comfortable discussing my care with each and every one of them. The receptionists are friendly and professional. The nurse triage line always returned my calls with a timely manner."
— BusinessYab review"I had to switch practices recently to Concord [OB/GYN], and [...] my experience was less than stellar. The doctor spent about 5 minutes with me, a new patient, and didn’t answer or address any questions."
— Patient review cited in HMacleanPhoto article"I saw Pam in the matter of 2 minutes. My office visit with her I kid you not was 2 minutes. I timed it. I dont understand why some of the nurses and doctors here see under 2 minutes..."
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