Strongsville Family Health & Surgery Center - Cleveland Clinic
Primary Care • Strongsville, OH
Ratings by platform
- Birdeye: 3.0 / 5 (2 reviews)
- Apple Maps: 3.3 / 5 (N/A)
- Top-rated.online / Google Maps: 2.8 / 5 (50,331 reviews (as shown))
What patients say
Patients praise
- Staff were described as polite/efficient and clinicians as amazing
- Short wait times reported by some reviewers
Common complaints
- Long waits / check-in issues for express care
- Rude or dismissive staff/clinician behavior reported
- Billing/virtual visit concerns and feeling overcharged
- Pharmacy staff incident involving refusal/hostility
In patients' words
"“The staff was efficient and polite in helping me get logged in. The wait was short and the nurses and doctors were all amazing.”"
— Yelp review snippet (Strongsville Family Health and Surgery Center)"“Been here over an 1 1/2hrs. I checked in through MyChart… After 1/2 an hour our name dropped to 5th in line… she says I’m not checked in.”"
— Birdeye review snippet (Cleveland Clinic - Family Health and Surgery Center Strongsville)"“I would give a 0 star if I could… paid $65… they still wanted me to bring him in… Absolute disgusted at this method of robbing people of $.”"
— a-better-place.com review snippet (Cleveland Clinic - Strongsville Family Health & Surgery Center)"“The lady behind the counter kept saying… The word [censored] slipped out… threatened me… refused to even hear what my complaint was… ”"
— ComplaintsBoard.com (Cleveland Clinic - Strongsville pharmacy staff complaint)More clinics in Strongsville
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