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Strongsville Family Health and Surgery Center

Physical TherapyStrongsville, OH

★★★★☆3.5/5141 reviews across 3 platforms

Ratings by platform

  • Birdeye: 3.0/5.0 (2)
  • Apple Maps: 3.3/5.0
  • Google Reviews (via US Sleep Clinics): 3.5/5.0 (139)

What patients say

Patients praise

  • Some patients report efficient and polite staff assistance
  • Positive experiences with specific doctors and providers
  • Short wait times reported by some patients

Common complaints

  • Unprofessional or rude staff behavior and customer service interactions
  • Long wait times and administrative issues with check-in/appointments
  • Concerns regarding billing practices and high charges
  • Difficulty reaching departments by phone or getting messages returned

In patients' words

"The Strongsville location will not return my phone calls after leaving several voicemail messages and after also speaking to a human and leaving a message. They seem too busy to help those not standing directly in front of them."

US Sleep Clinics (Google Reviews)

"We normally come here for appointments and have had zero issues and everyone is friendly. Well not the staff or the registration on the second floor... Registration was very rude and unkind..."

US Sleep Clinics (Google Reviews)

"Had an appointment with my dermatologist and some trainee came in. At first I was ok with it but after a minute of talking with her I realized I was not being heard at all."

Birdeye

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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