Strongsville Psychological Services (SPS)
Mental Health Clinic • Strongsville, OH
Ratings by platform
- Trustburn: 3.7 out of 5 stars (6 reviews listed on the platform)
What patients say
Patients praise
- Some patients have reported positive experiences with specific individual therapists, citing them as supportive and helpful
Common complaints
- Concerns regarding therapist professionalism, including reports of a doctor falling asleep during sessions and perceived lack of empathy or insight
- Issues with administrative and front-desk communication, such as scheduling errors and inability to access therapist schedules
- Frustration with billing processes, including erroneous collection notices
- Negative experiences with marriage counseling, with some patients feeling misunderstood, attacked, or unsupported by their therapist
In patients' words
"One doctor I saw would fall asleep while I was talking if the appointment was after 1pm. A separate doctor my husband and I tried allowed him to rip me apart through the whole hour. Then call the hour up. Was not supportive of both sides talking. Horrible horrible services."
— LocalityBiz review by Carrie S."My husband & I had a horrible experience coming to marriage counseling for the first time after experiencing a series of traumas. I am a therapist myself, & this therapist lacked any insight ability to facilitate deeper processing. Instead she would argue or attack us and demand vulnerability."
— Trustburn/LocalityBiz review by Lisa/AnonymousMore clinics in Strongsville
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