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Yale New Haven Health Urgent Care

Urgent Care • Stratford, CT

Ratings by platform

  • Solv Health: 4.5/5
  • Yelp: 1.5 stars (20 reviews)

What patients say

Patients praise

  • Prompt and efficient medical service reported by many patients
  • Medical personnel and doctors described as knowledgeable and thorough
  • Staff often praised for being friendly and attentive
  • Cleanliness of the facility is generally appreciated

Common complaints

  • Long wait times despite having appointments
  • Concerns regarding staff attitude and professionalism toward patients
  • Dissatisfaction with medical care received or treatment plans
  • Issues with check-in processes or administrative errors

In patients' words

"Throughout the visit I felt like the staff really cared. The doctor took his time talking with me about my symptoms, and I felt like he listened to all my concerns and took that into consideration when recommending the right treatment."

— Yale New Haven Health official website patient testimonials

"Horrible. Was told make an appt so I wouldn't have to wait long as a walk in. Had an appt set for 2:15 pm. I arrived at 2pm checked in. Got a notification 20 mins later that I was JUST checked in..."

— Yelp review from January 2025

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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