Connecticut Infusion Centers
Infusion Center • Stratford, CT
Ratings by platform
- Birdeye (referring to Novella Infusion): 4.2/5 stars (5 reviews)
What patients say
Patients praise
- Professional service
- Friendly and accommodating staff
- Comfortable, spa-like, and private treatment rooms
- Efficient scheduling and amenities like snacks/TV
Common complaints
- One report of poor comfort, lack of professional introduction, and perceived unprofessional staff conduct (though this refers to a different location, Novella Infusion)
In patients' words
"The staff are very kind and patient. The location looks nothing like a medical treatment facility, with cozy decor and wall color, and not a white linoleum tile to be found. Each patient has a private room for their treatment, with new reclining chairs and snuggly blankets."
— Local Infusion (New Haven, CT) review"When I visit Novella there has always been professional service from start to finish. I can't express it further. Great job ladies."
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