Lighthouse Dental Care: Stratford Dentist | Quality Dental Care
Dental • Stratford, CT
Ratings by platform
- Zocdoc: 4.88 / 5 (Not explicitly stated total count)
- Yahoo Local: 4.0 / 5 (16 reviews)
- Facebook: 92% recommend (10 reviews)
What patients say
Patients praise
- Friendly, professional, and welcoming staff
- Thorough, skilled, and gentle dental care providers
- Efficient scheduling and minimal wait times
- Patient-centered approach without pressure to purchase extra products or services
Common complaints
- Billing and insurance disputes, specifically regarding missing payments and threats of collections
- Allegations of rude or threatening administrative/billing staff behavior
- Suspicion regarding the authenticity of positive reviews
In patients' words
"Through the first part of 2023, it was an all out battle with them over "unpaid" expenses. They kept stating that they "didn't get the check from my insurance" ... The woman in billing was incredibly threatening and unsympathetic to the issue and seemed more than happy to bill me rather than my insurance."
— LocalityBiz User Review"This is truly the best dentist I’ve ever encountered. Dr. Mark Samuels is insanely talented at making sure you’re comfortable and there’s no pain. I could’ve fallen asleep with the gentle care he provided."
— A-Better-Place User Review"I respect that this practice is not always trying to sell me products and services, which has earned my trust as a patient."
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