Connecticut | Stratford - Cardiology Associates of Fairfield County
Cardiovascular • Stratford, CT
Ratings by platform
- Yelp: 2.1/5 average across 122 reviews (aggregated brand rating) (122)
What patients say
Patients praise
- Individual physicians praised for skill, knowledge, and demeanor
- Professional and quick intake experiences for some patients
- Clear explanations provided by some staff members
Common complaints
- Difficulty reaching the practice by phone
- Issues with billing departments and surprise bills
- Unprofessional or rude staff interactions
- Long wait times for appointments or at the office
- Lack of communication regarding test results or referrals
In patients' words
"This practice does not answer its phone! No way to reach them to cancel appointment... Really doesn't deserve 1 star (should be 0)."
— Online patient review"Dr. John Novella is a wonderful electro-cardiologist. He is very skilled and has an excellent demeanor and personality."
— Online patient review"Bad business conduct. I tried to pay my bill the day of service, they refused and said they would bill me. Next thing I received was a call from a collections agency."
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