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SSM Health Dean Medical Group

Orthopedics • Stoughton, WI

★★★★☆3.9/5

Ratings by platform

  • Healthgrades (for a specific affiliated surgeon): 3.9/5

What patients say

Patients praise

  • High ratings for Stoughton Hospital overall (5/5 stars)
  • Appreciation for specific surgeons' skill, empathy, and listening skills
  • Strong nurse and doctor communication scores at the local hospital facility

Common complaints

  • Concerns regarding billing procedures and collection notices
  • Difficulties with administrative staff and scheduling appointments
  • Reports of perceived lack of compassion or empathy from some administrative teams
  • Issues with patient portal access and communication responsiveness

In patients' words

"Dr. Stitgen saved my life by performing emergency surgery on my infected knee... He is a skilled, caring doctor who I would strongly recommend."

— Healthgrades patient review

"I have been taken advantage of. I was shown no compassion or empathy from these greedy money mongers. SSM health - do better."

— LocalityBiz patient review regarding billing issues

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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