Imaging Services at Dean Medical Group | Stoughton, WI - SSM Health
Medical Imaging • Stoughton, WI
Ratings by platform
- Birdeye (SSM Health Dean Medical Group - Stoughton, WI): 3.0/5 (21 reviews)
- Ratings.MD (SSM Health Dean Medical Group): 4.9/5 (2,552 ratings)
What patients say
Patients praise
- Imaging services are described as staffed by experienced/board-certified imaging technologists
- Citizens/patients praising compassion, attentiveness, professionalism, clinicians who listen and explain clearly (general Dean Medical Group feedback)
Common complaints
- Billing/insurance disputes and lack of responsiveness to billing review or collections issues (reported in reviews for the group)
- General negative feedback about appointment scheduling/waiting and perceived focus on throughput/charging insurance (reported in reviews for the group)
- BBB shows multiple complaints and non-accreditation (organizational complaint history)
In patients' words
"“The ENT Dr. Lyon and outpatient surgery staff were excellent at Dean SSM in Stoughton. The front desk and registration staff were very nice.”"
— Birdeye review excerpt (SSM Health Dean Medical Group - Stoughton, WI)"“I came in for a routine visit… ordered a test that I did not ask for… bill over $1,000… asking for a billing review… would not hold the bill from going to collections…”"
— Birdeye review excerpt (SSM Health Dean Medical Group - Stoughton, WI)"“He is a very good Dr to my family…”"
— Ratings.MD verified rating/review text (SSM Health Dean Medical Group)More clinics in Stoughton
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